At Arba Security ApS ("Arba Security", "we", "us" or "our") we give high priority to confidentiality and data security. This privacy policy applies to our processing of personal data and establishes guidelines for the way Arba Security processes your personal data and provides you with the information that you are entitled to receive under applicable data protection laws. You should read the privacy policy before you hand over your personal data to Arba Security.
Data controller and contact information
The data controller of your personal data is:
Arba Security ApS
Address: Pustervig 3, 4., 1126 København K
CVR-no.: 44895498
E-mail: support@arbasecurity.com
Phone number: 52512460
If you visit the website https://arba.dk
2.1 If you use the contact form or chat function on the website, contact customer service or otherwise communicate with us
Types of personal data
When using the contact form or the chat feature on the website https://arba.dk, contact customer service or otherwise communicate with Arba Security. Arba Security collects and processes your personal data. Arba Security collects, processes, and stores the following types of your personal data:
Name, e-mail address, phone number
What your inquiry is about
Date of your inquiry
Other information you provide in connection with your inquiry.
We encourage you not to provide sensitive personal data to us unless it is strictly necessary for the processing of your inquiry. In this context, the information should only be sent in a highly encrypted form if you send the information by e-mail.
The objectives of the process
Your personal data will be processed for the following purposes:
Handling of your inquiry
Legal basis for processing
Arba Security processes your personal data on the below-mentioned bases. The basis depends on the nature of your inquiry.
Legitimate interests:We may process your personal data on the basis of our legitimate interests in handling your inquiry, communicating with you, and developing our products and services (Article 6(1
(f) of the General Data Protection Regulation).
Contractual obligations: If your inquiry concerns a (potential) formation of contract, we process your data to implement measures before the formation of contract (Article 6(1)(b) of the General Data Protection Regulation).
Retention period
General enquiries are stored for three years, but the retention period depends on the content of the enquiry
If you are a customer or an employee of one of our suppliers, commercial (B2B) customers, or other business partners, we refer to the section below.
If you are a supplier, commercial (B2B) customer, collaborator etc.
This section contains the policy for Arba Security's processing of personal data of sole proprietorship owners or contacts of suppliers, commercial customers and other collaborators working with Arba Security.
Collection of personal data
Arba Security may collect, process, and store your personal data in the following cases:
When your company or the company you work at enters into an agreement with Arba Security
When you have shown interest in Arba Security's products and services, e.g., by providing Arba Security with your business card
When collaborating and communicating with Arba Security
Types of personal data
Arba Security may collect, process, and store the following types of personal data about you:
Name, e-mail address, phone number, and corresponding contact information
Individual information, e.g., preferred languages
Organisational information such as the name and address of the company, job title, employment area, primarily place and country of work
Contractual information such as orders, invoices, contracts, and other agreements between your company (or your employer) and Arba Security that may contain e.g., your contact information
Financial information such as payment terms, bank details and credit ratings (in the case of a sole
proprietorship)
We may receive such information directly from you (primarily through e-mails and other correspondence with you) or from a third party such as your employer.
The purposes of the processing
Your personal data may be processed for the following purposes:
General planning, fulfilment, and the management of collaborations, including contracts
Administration such as the processing of payments, rating evaluations, accounting, auditing, as well as providing support
Conducting inquiries from you
Product and service development
Compliance with applicable laws and regulations, e.g., fulfilment of our obligations to prevent illegal activities
Managing conflicts
Legal basis for processing
Arba Security primarily processes your personal data on one or more of the following grounds:
Contractual obligations: In certain cases, the processing of your personal data is necessary to fulfil a
contract (Article 6(1)(b) of the General Data Protection Regulation).
Legitimate interests: We may process your personal data on the basis of our legitimate interests in,
for example, managing day-to-day operations in accordance with legitimate and fair business
practices, including planning, execution and management of the cooperation or our legitimate
interest in, for example, performing credit ratings, provide support and as well as improvement and development of our products and services. The processing may also be necessary for our legitimate
interest in preventing fraud or establishing, defending, or asserting legal claims (Article 6(1)(f) of the
General Data Protection Regulation).]
Legal obligation: The processing of your personal data will in some cases be necessary for
compliance with legal obligations, such as our obligation to prevent illegal activities (Article 6(1)(c) of
the General Data Protection Regulation).
Rentention period
Your personal data will be stored for as long as it is necessary for the purpose we collected it for. However, special legislation, including the Danish Consolidated Bookkeeping Act (bogføringsloven) and the Danish Limitation Act (forældelsesloven), may entail an obligation or right for us to store such data for an extended period of time. For example, any personal data included in bookkeeping records will be stored for 5 (five) years as from expiry of the financial year at which time the data will be deleted. The storage period has been determined on the basis of the storage requirements laid down in s. 10 of the Consolidated Bookkeeping Act and, consequently, with a view to complying with applicable law.
The data may also be processed and stored for a longer period if it is anonymised.
Transmission to other controllers and entrustment to data processors
To achieve the above purposes, we may give third parties access to your personal data, which, based on a contractual relationship with Arba Security, provides relevant services, this could be IT suppliers or other suppliers that process personal data for us. Such suppliers will only process personal data in accordance with our instructions according to the signed data processing agreements.
In the context of Arba Security's development, the corporate structure may change, e.g., by the total or partial sale of the company. In the case of a partial transfer of assets containing personal data, the processing basis for the related transfer of personal data is, as a rule, Article 6(1)(f) of the General Data Protection Regulation, since Arba Security has an interest in transferring parts of its assets and making commercial/structural changes.
In addition to what is described above, your personal data is generally not disclosed to a third party without your consent. However, in certain circumstances and under the law, it may be necessary to disclose your personal data to e.g. the police, lawyers, accountants, courts, other public authorities, potential buyers and group-linked companies.
If your personal data are transferred to data processors or data controllers established in countries outside the EU/EEA that do not have an adequate level of protection, such a transfer will only take place once a transfer basis is secured. In addition, the transfer will be based on the EU Commission's standard contracts. If you have any questions about the basis for transfers to countries outside the EU/EEA please contact us at support@arbasecurity.com.
Your rights
You have the right to access the personal data we process about you
You have the right to object to our collection and further processing of your personal data
You have the right to rectification and deletion of your personal data, however there are certain
statutory exceptions, including the Bookkeeping Act
You have the right to ask us to restrict the processing of your personal data
In certain circumstances, you may also request to receive a copy of your personal data and to
transmit the personal data you have provided to us to another data controller (data portability)
You can withdraw any consents you may have given at any time. We will then delete your personal data unless we may continue the processing on another basis. You can cancel our newsletter by clicking on the link at the bottom of the newsletter
Questions and complaints
If you have any questions about this privacy policy or if you wish to complain about the way we process your personal data, please feel free to contact us:
Arba Security ApS
Address: Pustervig 3, 4., 1126 København K
E-mail: support@arbasecurity.com
Phone number: 52512460
If your complaint is not resolved by us and you want to proceed with the case, you can complain to the Danish Data Protection Agency:
The Danish Data Protection Agency
Carl Jacobsens Vej 35
2500 Valby
Phone number: 33 19 32 00
E-mail: dt@datatilsynet.dk
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Approved By
Deni Klinac CPO